Digital Business Expert - Credit Cards

ING

Madrid, Spain
Fully remote
Experience in cards or unsecured lending
Strong analytical skills
Understanding of risk management
As a Digital Business Expert, you will represent the voice of the customer and continuously improve customer journeys

Job Summary

  • As a Digital Business Expert, you will represent the voice of the customer and continuously improve customer journeys.
  • You will be responsible for developing and maintaining credit card propositions to ensure high customer satisfaction.
  • ING offers a flexible work model and a comprehensive benefits package to support employee well-being.

Matching Summary

As a Digital Business Expert, you will represent the voice of the customer and continuously improve customer journeys.

Skills & Requirements

Must-have

  • Experience in Cards or Unsecured Lending
  • Strong analytical skills
  • Understanding of risk management

Nice-to-have

  • Creative and out-of-the-box thinker
  • Ability to work in agile environment
  • Focus on customer engagement strategy

Key Requirements

  • Knowledge of banking processes
  • Experience in customer journey analysis
  • Ability to translate business needs into requirements

Work Rights

Not specified

Tailored Resume

Cover Letter