Concierge - Aman Rosa Alpina

Aman

San Cassiano, Italy
Guest relationship building
Maintain quality standards
Guest recognition and preference tracking
The Concierge provides guest services in accordance with the objectives, performance, and quality standards established by Aman

Job Summary

  • The Concierge provides guest services in accordance with the objectives, performance, and quality standards established by Aman.
  • Responsibilities include building relationships with guests and outsourcing companies, maintaining quality standards from pre-arrival to departure, and ensuring guest preferences are updated.
  • Aman offers competitive benefits, exciting international career opportunities, and prioritizes career journeys, making colleagues feel valued, included, and at home.

Matching Summary

The Concierge provides guest services in accordance with the objectives, performance, and quality standards established by Aman.

Skills & Requirements

Must-have

  • Guest relationship building
  • Maintain quality standards
  • Guest recognition and preference tracking
  • Knowledge of operational systems
  • Knowledge of excursions and transportation

Nice-to-have

  • Customer oriented and motivated
  • Enthusiasm and flexibility
  • Team builder and goal oriented
  • Warm and personalized hospitality

Key Requirements

  • 1 year experience as Concierge
  • 1 year experience as Front desk
  • College Education
  • Proficiency in English and Italian

Work Rights

Not specified

Tailored Resume

Cover Letter