Spa Front Desk Agent

Four Seasons Hotels Ltd

Puerto Rico
Guest scheduling and treatment coordination
Bilingual communication in english and spanish
Knowledge of spa treatments and products
The Spa Receptionist is responsible for proactively welcoming guests and assisting them with scheduling treatments while ensuring maximum customer satisfaction and comfort

Job Summary

  • The Spa Receptionist is responsible for proactively welcoming guests and assisting them with scheduling treatments while ensuring maximum customer satisfaction and comfort.
  • Four Seasons offers a competitive salary, comprehensive benefits including medical, dental, vision, retirement savings plan, complimentary accommodation, dry cleaning, employee meals, and paid time off.
  • Four Seasons fosters an energizing employee culture encouraging authenticity and is an Equal Opportunity employer promoting diversity and inclusion.

Matching Summary

The Spa Receptionist is responsible for proactively welcoming guests and assisting them with scheduling treatments while ensuring maximum customer satisfaction and comfort.

Skills & Requirements

Must-have

  • Guest scheduling and treatment coordination
  • Bilingual communication in English and Spanish
  • Knowledge of spa treatments and products
  • Proactive guest welcoming and hospitality
  • Experience with hotel operating systems
  • Maintaining spa reception area cleanliness

Nice-to-have

  • Ability to multi-task efficiently
  • Excellent personal presentation
  • Interpersonal skills
  • Providing orientation to spa amenities

Key Requirements

  • Minimum 1 year experience in similar role
  • Luxury hotel setting experience preferred
  • Excellent communication in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter