Chapter Lead Customer Channels And Data (ccd) Non-financial Risk
mobile.career
Australia
End-to-end non-financial risk management
Technology risk and data governance
Ai and advanced analytics risk
You will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite
Job Summary
You will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.
You are accountable for end‑to‑end non‑financial risk management across customer and banker channels, data and analytics, AI and models, technology platforms, and supplier environments.
You’ll be empowered to lead, influence and make a real difference at scale—particularly as the business continues to build an AI‑enabled, data‑driven operating environment.
Matching Summary
You will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.
Skills & Requirements
Must-have
End-to-end non-financial risk management
Technology risk and data governance
AI and advanced analytics risk
Model risk and operational risk
Third-party and supplier risk management
Risk and change management frameworks
Responsible AI and ethical practices
Nice-to-have
Growth mindset and sound judgement
Constructive challenge in fast-moving environments
Inspiring and developing high-performing teams
Pragmatic advice across diverse risk areas
Key Requirements
Extensive experience in non-financial risk management
Deep expertise in technology, data, AI, model, operational, and supplier risk
Strong understanding of data, analytics, and model governance
Proven experience applying risk and change frameworks
Demonstrated ability to influence senior stakeholders