Welcome and acknowledge residents and their guests to Service Excellence Standards (SES); get to know residents and their guests by name, anticipate and address service needs, assist individuals with physical challenge and thank others with genuine appreciation
Job Summary
Welcome and acknowledge residents and their guests to Service Excellence Standards (SES); get to know residents and their guests by name, anticipate and address service needs, assist individuals with physical challenge and thank others with genuine appreciation.
Immediately report any defects, identify potential hazards and unsafe work practices to the estate manager; takes appropriate measures to ensure safety and well-being of residents, guests and coworkers.
Communicate positively in a clear, concise and professional language with appropriate greetings and etiquette.
Matching Summary
Welcome and acknowledge residents and their guests to Service Excellence Standards (SES); get to know residents and their guests by name, anticipate and address service needs, assist individuals with physical challenge and thank others with genuine appreciation.
Skills & Requirements
Must-have
welcome and acknowledge residents and guests
anticipate and address service needs
report defects and potential hazards
maintain professional appearance
communicate positively and clearly
work closely with security personnel
Nice-to-have
develop positive working relationships
support team to reach company goals
educate service providers and coach staff
Key Requirements
Follow all company and estate policies and procedures