As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Cobar Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
You will be joining one of our Multi Channel Branches, providing both face-to-face service and contact centre support.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service experience
In-depth customer conversations
Assist with general banking transactions
In-branch technology and digital banking
Financial Health Checks
Problem solving and effective solutions
Nice-to-have
Experience in financial services
Experience in retail or hospitality
Articulate financial terms clearly
Act with integrity
Place customer at the center
Key Requirements
Secondment/contract opportunity until Feb 2027
Flexible roster availability
Experience in delivering exceptional customer service