Customer Service Representative

BMO

Markham, Canada
Base: $34,750.00 - $47,250.00; bonus/equity: not s...
Exceptional customer service delivery
Identify customer needs
Provide financial advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests for banking services, handles transactions, and offers advice on digital and self-serve options.
  • BMO is committed to an inclusive, equitable and accessible workplace, valuing diversity and offering accommodations.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $34,750.00 - $47,250.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Identify customer needs
  • Provide financial advice
  • Collaborate with BMO partners
  • Handle banking transactions
  • Follow risk and compliance policies

Nice-to-have

  • Creative problem solving
  • Personalized customer experience
  • Continuous improvement mindset
  • Adaptable to schedule changes

Key Requirements

  • No prior experience necessary
  • Post-secondary degree or certification desirable
  • Confident use of digital tools
  • Basic knowledge of sales and business banking solutions

Work Rights

Not specified

Tailored Resume

Cover Letter