The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams
Job Summary
The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.
Candidates will leverage deep knowledge of Workday's architecture to proactively identify reliability issues and drive incident resolution.
The position requires managing high-stress situations and coordinating cross-functional efforts to ensure business objectives are met for large enterprise accounts.
Matching Summary
Match Score: 85
The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.
Salary
Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options
Skills & Requirements
Must-have
7+ years product support experience
5+ years complex SaaS implementation
Strong technical background in HCM or Financials
C-level stakeholder engagement skills
Fluent spoken and written English
Nice-to-have
Fluency in German, French, or Spanish
Experience with HR, Payroll, or Time Tracking
Proven issue resolution at executive levels
Ability to work independently in fast-paced environments
Key Requirements
BS or MS in Technical Degree or equivalent experience