CUSTOMER SERVICE OFFICER

JIA YI CONSTRUCTION PTE. LTD.

Singapore, Singapore
Not specified
Bilingual communication in english and chinese dialect
Tactful handling of resident complaints and queries
Administrative reporting on project indicators
Jia Yi Construction Pte. Ltd. is seeking a Customer Service Officer to manage project-related queries and enhance resident relations through effective communication. The role requires bilingual proficiency, strong administrative skills, and the ability to facilitate coordination among various stakeholders

Job Summary

  • The role involves managing customer service and addressing project-related queries from residents with tact and patience.
  • You will coordinate administrative tasks and liaise with sub-contractors, HDB, and Town Councils to ensure timely project completion.
  • Fluency in English and one other official language is required to facilitate clear interactions with diverse stakeholders.

Matching Summary

Match Score: 75

Jia Yi Construction Pte. Ltd. is seeking a Customer Service Officer to manage project-related queries and enhance resident relations through effective communication. The role requires bilingual proficiency, strong administrative skills, and the ability to facilitate coordination among various stakeholders.

Skills & Requirements

Must-have

  • Bilingual communication in English and Chinese dialect
  • Tactful handling of resident complaints and queries
  • Administrative reporting on project indicators
  • Coordination with sub-contractors and HDB

Nice-to-have

  • Ability to speak additional Chinese dialects
  • Experience in community engagement activities
  • Proactive stakeholder relationship management

Key Requirements

  • Fluency in English and one other official language
  • Ability to speak a Chinese dialect (preferred)
  • Strong administrative and documentation skills

Work Rights

Not specified

Tailored Resume

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