Business Analyst, Advanced Operations Solutions (systems)
AIA
Claims system enhancements
Business process mapping
User requirements documentation
As a Solutions Analyst, you will be responsible for supporting the execution and implementation of the system enhancements, new products, and projects in Life Operations, focusing on Claims
Job Summary
As a Solutions Analyst, you will be responsible for supporting the execution and implementation of the system enhancements, new products, and projects in Life Operations, focusing on Claims.
Conduct a thorough analysis of end-to-end business process, systems, and data related to operations.
Serve as the intermediary between the technology and business teams, facilitating the development and implementation of new systems or improvements to existing ones.
Matching Summary
As a Solutions Analyst, you will be responsible for supporting the execution and implementation of the system enhancements, new products, and projects in Life Operations, focusing on Claims.
Skills & Requirements
Must-have
Claims System enhancements
business process mapping
user requirements documentation
user acceptance testing
intermediary between technology and business
Nice-to-have
continuous improvement mindset
positive attitude
team player
pro-active and self-motivated
Key Requirements
Diploma or Degree Holder in Business IT, Computer Science or related
1 to 2 years working experience in life insurance claims operations
Experience in requirements gathering and managing delivery of life/health insurance systems
Experience in UAT, follow through defects resolution