Must-have

• perform diagnostic x-ray
• knowledge of human anatomy
• perform diagnostic images onsite
• triage urgent care patients
• perform onsite diagnostic testing
• specimen collections and testing
• computer data entry
• patient safety assessment
• chain of custody forensic collections
• effective communication
• urgent care injuries and illnesses
• surveillance exams
• breath alcohol testing
• urine drug screening
• quality control POCT tests
• discharge patients efficiently
• urgent care scope of care
• function under stress
• critical thinking skills
• accurate documentation
• adequate supplies
• operation of equipment
• current credentials and certifications
• hospital procedural standards
• JMC mission, vision, and values
• team environment
• medical terminology
• multitask efficiently
• fast-paced environment
• flexibility in travel
• establishing relationships
• peer support
• inspiring and motivating others
• demonstrating emotional intelligence
• acting with integrity
• champion for change and innovation
• communicating effectively
• promoting diversity and inclusion
• physically demanding tasks
• assist lifting patients
• lift heavy equipment
• work in stressful environment
• work independently
• sound decision making
• detail oriented
• alert
• self-motivated
• push/pull up to 40lbs
• carry and lift up to 50lbs
• annual mandatory education
• TB/PPD Surveillance Program
• professional licensing and/or certification maintenance

Nice-to-have

• cross training to Urgent Care Technicians
• cross train to support front desk staff
• utilize more than one computer system
• answers phones and faxes reports
• maintains a clean environment
• team player
• build consensus
• ensure cooperation
• positive workflow
• self-leadership
• self-awareness
• self-regulation
• manages emotions appropriately
• adaptability
• empathy
• social skills
• direct and truthful interaction
• confidence in motives
• organizational motives
• personal values
• organizational values
• keeping confidence
• keeping promises
• keeping commitments
• clearly states goals
• clearly states beliefs
• informs people of true intentions
• does what they say they will do
• follows through on commitments
• supports people trying new things
• thinks creatively
• generates novel ideas
• generates valuable ideas
• develops new processes
• develops improved processes
• accepts new ways of doing things
• adapts to change
• speaks clearly
• writes clearly
• conveys information concisely
• conveys information in an organized manner
• conveys information in a logical manner
• tailoring message to audience
• listens attentively
• exercises tact
• exercises discretion
• exercises diplomacy
• treats all people with dignity
• treats all people with respect
• open-minded approach
• understands people regardless of characteristics
• challenges bias
• challenges intolerance
• develops all-inclusive groups
• respects beliefs of others
• encourages practices supporting cultural diversity
• promotes practices supporting cultural diversity
• discourages unfair behaviors
• discourages biased behaviors
• discourages critical behaviors