NASCAR is seeking a Manager of Ticket Operations to oversee ticket office operations, enhance digital ticketing adoption, and manage ticket fulfillment across their properties. The ideal candidate will have experience with ticketing software, strong communication skills, and the ability to lead in a fast-paced environment
Job Summary
The Manager, Ticket Operations supports our mission by overseeing ticket office operations and managing race and commemorative ticket fulfillment across properties.
This role drives digital ticketing adoption to enhance the consumer experience and improve operational efficiency.
The Manager collaborates with ticketing operations staff to assess fulfillment needs and report insights to leadership, staffs and schedules ticket offices for event weekends, oversees non-digital ticket fulfillment, and hires, trains, and schedules ticket representatives.
Matching Summary
Match Score: 85
NASCAR is seeking a Manager of Ticket Operations to oversee ticket office operations, enhance digital ticketing adoption, and manage ticket fulfillment across their properties. The ideal candidate will have experience with ticketing software, strong communication skills, and the ability to lead in a fast-paced environment.
Skills & Requirements
Must-have
Oversee walk-up ticket sales
Manage ticket office personnel
Develop ticketing strategies
Enhance digital ticket fulfillment
Review system setup consistency
Nice-to-have
Community of passionate individuals
Commitment to sport growth
Deliver exceptional fan experience
Key Requirements
Minimum two (2) years of experience with ticketing software
Bachelor’s degree or equivalent combination of education and experience
Advanced proficiency in Microsoft Office, particularly Excel
Strong verbal and written communication skills
Ticket office experience preferred
Proven ability to manage projects
Knowledge of current and emerging technologies
Demonstrated leadership skills
Operational knowledge of Ticketmaster system
Experience with Microsoft Dynamics CRM preferred
Strong interpersonal, problem-solving, and budget management skills
Strategic thinker
Flexibility to work evenings, weekends, and holidays