Call Center Representative

Keyes Lexus Van Nuys

Van Nuys, CA, US
Base: $17.87 - $22.00 ph; bonus/equity: performanc...
Full-time, onsite (7am-4pm, 8am-5pm, 9am-6pm)
1 year call center experience required
Expert level written communication skills
Self-motivated and persistent attitude
Keyes Lexus Van Nuys is seeking a Call Center Representative for their Service BDC department, offering a supportive and growth-oriented environment. Candidates should have at least one year of customer service experience, strong communication skills, and a passion for assisting customers

Job Summary

  • This position supports over 12 local dealerships in the Van Nuys, Oxnard, and DTLA markets through the Service BDC department.
  • Candidates will receive paid training, competitive benefits including medical and dental plans, and a base hourly rate plus performance bonuses.
  • The role requires strong verbal and written communication skills with a focus on providing first-call resolution without cold calling.

Matching Summary

Match Score: 85

Keyes Lexus Van Nuys is seeking a Call Center Representative for their Service BDC department, offering a supportive and growth-oriented environment. Candidates should have at least one year of customer service experience, strong communication skills, and a passion for assisting customers.

Salary

Base: $17.87 - $22.00 per hour; Bonus/Equity: Performance bonuses and weekly/monthly spiffs included; Benefits: Medical, Dental, Vision, 401(k), PTO, and disability coverage

Skills & Requirements

Must-have

  • 1 year call center experience required
  • Expert level written communication skills
  • Self-motivated and persistent attitude

Nice-to-have

  • Bilingual English Spanish or Armenian preferred
  • Empathetic and compassionate approach
  • Thrill of being challenged to succeed

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • 1 year previous call center experience

Work Rights

Not specified

Tailored Resume

Cover Letter