Onsite Support Specialist - Detroit, Mi

Olympus Corporation of the Americas

Detroit, Michigan, US
On-site
Operating room support
Equipment troubleshooting
Customer training
Provide customer support of Olympus equipment in the Operating Room and/or other specified departments by focusing on managing all relevant equipment providing basic trouble shooting and provides training for proper care and handling of Olympus equipment

Job Summary

  • Provide customer support of Olympus equipment in the Operating Room and/or other specified departments by focusing on managing all relevant equipment providing basic trouble shooting and provides training for proper care and handling of Olympus equipment.
  • Assist Olympus personnel with the installation of equipment, coordinate schedules with audiovisual providers and boom manufacturers for installation, and set-up and break-down of plug & play video tower/system equipment.
  • Olympus offers a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture, including competitive salaries, comprehensive benefits, and paid time off.

Matching Summary

Provide customer support of Olympus equipment in the Operating Room and/or other specified departments by focusing on managing all relevant equipment providing basic trouble shooting and provides training for proper care and handling of Olympus equipment.

Skills & Requirements

Must-have

  • Operating Room support
  • Equipment troubleshooting
  • Customer training
  • Basic electronic troubleshooting
  • Routine equipment maintenance
  • HIPAA compliance

Nice-to-have

  • Self-reliance and initiative
  • Independent judgment
  • Critical thinking
  • Eager to learn and grow
  • Superior customer service

Key Requirements

  • Associate's degree or equivalent experience
  • 1+ year related equipment experience
  • Solid working knowledge of electronics and audiovisual equipment
  • Basic computer skills and Microsoft Office
  • Strong verbal and written communication skills
  • Comfortable with public speaking
  • Valid driver's license
  • Ability to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter