Service Capability Executive - Subang Jaya

Rentokil Initial Australia

Shah Alam, Selangor, Malaysia
Base: attractive base salary; bonus/equity: not sp...
On-site
Service management process implementation
Operational kpi tracking and analysis
Training coordination and delivery
The role focuses on implementing service management processes, monitoring compliance, supporting training programs, and coordinating improvement projects in line with business and regulatory requirements

Job Summary

  • The role focuses on implementing service management processes, monitoring compliance, supporting training programs, and coordinating improvement projects in line with business and regulatory requirements.
  • Attractive base salary is offered along with transportation allowance, comprehensive insurance plans, retirement benefits, and staff purchase plans.
  • You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results.

Matching Summary

The role focuses on implementing service management processes, monitoring compliance, supporting training programs, and coordinating improvement projects in line with business and regulatory requirements.

Salary

Base: Attractive base salary; Bonus/Equity: Not specified; Benefits: Transportation allowance, fuel card, comprehensive insurance, retirement benefits, staff purchase plans, mobile phone and smart work gadgets

Skills & Requirements

Must-have

  • Service management process implementation
  • Operational KPI tracking and analysis
  • Training coordination and delivery
  • Audit and compliance monitoring
  • Project and initiative support
  • Travel to branches throughout Malaysia
  • Proficient in Microsoft Word, Excel, PowerPoint

Nice-to-have

  • Video editing skills
  • Multi-lingual communication
  • Ability to converse in local dialects
  • Commercially focused acumen
  • Strong interpersonal and communication skills
  • Proactive and result oriented
  • Ability to manage multiple tasks under pressure

Key Requirements

  • Minimum Degree holder
  • Experience in operations and service industries
  • Must be mobile with own transport
  • Proficient in English communication
  • Willingness to travel across Malaysia

Work Rights

Not specified

Tailored Resume

Cover Letter