Customer Service Returns Agent

Europcar Mobility Group

Heathrow, United Kingdom
Competitive basic salary; bonus earnings potential...
Full valid clean driving licence
Minimum 4 years driving experience
Excellent face-to-face communication skills
Europcar is seeking a Customer Service Returns Agent to provide world-class customer-facing service at their Heathrow Airport location

Job Summary

  • Europcar is seeking a Customer Service Returns Agent to provide world-class customer-facing service at their Heathrow Airport location.
  • The role involves working in car parks to assist customers with vehicle returns and ensuring all administration is completed accurately.
  • Candidates will receive competitive basic salary, bonus earnings potential, 5.6 weeks holiday, and enhanced benefits including pension and life insurance.

Matching Summary

Europcar is seeking a Customer Service Returns Agent to provide world-class customer-facing service at their Heathrow Airport location.

Salary

Competitive Basic Salary; Bonus earnings potential; Benefits include 5.6 weeks holiday, pension, and life insurance

Skills & Requirements

Must-have

  • Full valid clean driving licence
  • Minimum 4 years driving experience
  • Excellent face-to-face communication skills
  • Ability to work in fast-paced environment
  • Flexibility for day evening and weekend shifts

Nice-to-have

  • Passion for customer service
  • Level headed approach to challenges
  • Car rental or sales experience
  • Team player in diverse environment
  • Commitment to excellence in service

Key Requirements

  • Full valid clean driving licence required
  • Minimum 4 years of driving experience
  • Availability for flexible shifts including evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter