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Visa is seeking a Technical Support Analyst in Pasay City, Philippines, to manage relationships with high-value partners and merchants in the payments sector. The role involves addressing technical challenges, overseeing implementations, and enhancing client engagement through product training and business reviews.
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Job Summary
Visa is a world leader in payments technology, facilitating transactions across more than 200 countries and territories.
The Technical Account Manager will be the primary technical point of contact for a portfolio of merchants and partners, addressing technical challenges and payment questions.
This role is central to Visa's Acceptance business teams, requiring subject matter expertise and a strong teamworking culture to impact client trust in the payment industry.
Matching Summary
Match Score: 75
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Visa is seeking a Technical Support Analyst in Pasay City, Philippines, to manage relationships with high-value partners and merchants in the payments sector. The role involves addressing technical challenges, overseeing implementations, and enhancing client engagement through product training and business reviews.
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Skills & Requirements
Must-have
Technical liaison for clients
Manage client relationships
Issue resolution and client communication
Product enhancement requests
Deep product knowledge
Payment industry experience
Nice-to-have
Subject matter expert
Great coordinator of programs
Strong teamworking culture
Consultative integration guidance
Proactively suggest business opportunities
Key Requirements
Bachelor’s degree in computer science, IT or equivalent