Senior Customer Engineer

Fourkites

Remote
**
End-to-end technical customer relationship
Design integration and ai architectures
Deploy solutions live with customers
** FourKites is seeking a Senior Customer Engineer with strong software engineering skills to manage technical customer relationships, design complex integrations, and deploy AI workflows. The ideal candidate will have significant experience in enterprise integration, a proficiency in Java, and a passion for innovative problem-solving. This fully remote position offers competitive compensation and a supportive work environment. **

Job Summary

  • As a Senior Customer Engineer, you own the technical customer relationship end to end, running discovery independently, designing integration and agentic workflow architectures, and deploying solutions live with customers.
  • You will own complex integration and AI agent implementations end-to-end, design integration architectures with explicit attention to error handling, and deploy AI agent workflows live with customers present.
  • FourKites provides competitive compensation with stock options, outstanding benefits, and a collaborative culture, including 36 PTO days, 5 recharge days, and ongoing learning & development opportunities.

Matching Summary

Match Score: 75

** FourKites is seeking a Senior Customer Engineer with strong software engineering skills to manage technical customer relationships, design complex integrations, and deploy AI workflows. The ideal candidate will have significant experience in enterprise integration, a proficiency in Java, and a passion for innovative problem-solving. This fully remote position offers competitive compensation and a supportive work environment. **

Skills & Requirements

Must-have

  • End-to-end technical customer relationship
  • Design integration and AI architectures
  • Deploy solutions live with customers
  • Write production-grade code at speed
  • Strong data structures and algorithms
  • Enterprise integration patterns expertise
  • Hands-on agentic AI workflow design
  • Use LLMs across full workflow
  • Run technical discovery sessions independently
  • Deploy agentic workflows live
  • Strong SQL proficiency

Nice-to-have

  • Supply chain or logistics experience
  • Familiarity with EDI standards
  • Experience with low-code/no-code platforms
  • Snowflake experience
  • Visual documentation tools proficiency

Key Requirements

  • 5–8 years of software engineering experience
  • Strong proficiency in Java
  • Proficiency in Python or Ruby
  • Experience with LangGraph or equivalent
  • Experience with Claude, OpenAI, or equivalent LLMs

Work Rights

Not specified

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