Customer Success Specialist

Allegion Plc

Atlanta, Georgia, US
Hybrid
3 years professional experience
Smart-home integration experience
B2b upselling and cross-selling
The role involves providing technical setup support for onboarding new customers and managing migrations for self-guided tour platforms

Job Summary

  • The role involves providing technical setup support for onboarding new customers and managing migrations for self-guided tour platforms.
  • Allegion is an award-winning company recognized by Gallup for its exceptional workplace culture and commitment to employee development.
  • Employees receive generous benefits including unlimited PTO, a 401K plan with a 6% match, and tuition reimbursement.

Matching Summary

The role involves providing technical setup support for onboarding new customers and managing migrations for self-guided tour platforms.

Skills & Requirements

Must-have

  • 3 years professional experience
  • Smart-Home integration experience
  • B2B upselling and cross-selling
  • Real estate software knowledge
  • IoT-based solutions understanding

Nice-to-have

  • Property technology industry background
  • Advanced problem-solving abilities
  • Client-first mindset
  • Strategic client engagement skills

Key Requirements

  • Minimum 3 years of professional experience
  • High School Diploma or equivalent
  • Ability to travel 10%-20% occasionally

Work Rights

Not specified

Tailored Resume

Cover Letter