Customer Service Associate Representative - Freedom Fertility - Remote

Express Scripts

Base: $17.75 - $19.00 usd ph; bonus/equity: eligib...
High school diploma or ged required
Excellent customer service skills
Microsoft office suite knowledge
This role involves using empathy and listening skills to help patients achieve their dreams of having a family

Job Summary

  • This role involves using empathy and listening skills to help patients achieve their dreams of having a family.
  • Employees will coordinate fertility plans and medications while ensuring 100% follow-up on customer issues.
  • The position offers health coverage effective day one, including medical, dental, vision, and a 401K with company match.

Matching Summary

This role involves using empathy and listening skills to help patients achieve their dreams of having a family.

Salary

Base: $17.75 - $19.00 USD per hour; Bonus/Equity: Eligible for annual bonus plan; Benefits: Medical, dental, vision, 401K match, PTO, tuition reimbursement

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Excellent customer service skills
  • Microsoft Office Suite knowledge
  • 10Mbps download internet speed
  • Multitasking across multiple systems

Nice-to-have

  • Empathetic and fun-loving personality
  • Strong problem-solving abilities
  • Ability to handle complex claims
  • Experience with medical history intake

Key Requirements

  • High School Diploma or GED
  • Cable broadband or fiber optic internet connection
  • Knowledge of Microsoft Outlook and Internet

Work Rights

Not specified

Tailored Resume

Cover Letter