Retail Customer Service Officer Relief

AusPost

Wodonga, Victoria, Australia
Base: $35.01ph (increases to $37.42ph after 3 mont...
On-site
Customer service experience
Cash handling skills
Ability to lift 16kgs
Australia Post is seeking a Retail Customer Service Officer for casual shifts across various locations in Victoria. The role emphasizes customer service, cash handling, and community engagement, with extensive training provided

Job Summary

  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews.
  • Employees receive extensive supportive training during the first 8 weeks with daily 5-hour shifts before moving to casual scheduling.
  • The position offers a competitive adult casual pay rate starting at $35.01/hour which increases to $37.42/hour after three months.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer for casual shifts across various locations in Victoria. The role emphasizes customer service, cash handling, and community engagement, with extensive training provided.

Salary

Base: $35.01/hour (increases to $37.42/hour after 3 months); Bonus/Equity: Not specified; Benefits: Post Perks, ongoing training, career development opportunities

Skills & Requirements

Must-have

  • Customer service experience
  • Cash handling skills
  • Ability to lift 16kgs
  • Willingness for casual shifts
  • Identity services transaction processing

Nice-to-have

  • Friendly and enthusiastic attitude
  • Team environment preference
  • Up-selling and cross-selling ability
  • Community engagement mindset

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs
  • Availability for Monday to Friday shifts

Work Rights

Not specified

Tailored Resume

Cover Letter