Base: $22.00 to $30.00 ph; bonus/equity: performan...
Club operations coordination
Onboarding and training facilitation
Compliance and safety monitoring
Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience while fostering a collaborative, people-first environment that drives associate engagement and retention
Job Summary
Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience while fostering a collaborative, people-first environment that drives associate engagement and retention.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits including health coverage, financial benefits, paid time off, and education programs.
The role supports efforts to lower turnover and promote career growth through consistent coaching and mentorship while ensuring club operations align with strategic goals and values.
Matching Summary
Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience while fostering a collaborative, people-first environment that drives associate engagement and retention.
Salary
Base: $22.00 to $30.00 per hour; Bonus/Equity: Performance-based bonus awards; Benefits: Health, financial, PTO, education benefits, and more
Skills & Requirements
Must-have
Club operations coordination
Onboarding and training facilitation
Compliance and safety monitoring
Associate engagement and retention
Change management and collaboration
Operational consistency enforcement
Nice-to-have
People-first leadership
Coaching and mentorship skills
Cross-departmental collaboration
Continuous improvement mindset
Customer-focused decision making
Ethics and integrity modeling
Key Requirements
6 months retail experience
6 months customer service experience
Must be 18 years or older
Certificate of Completion in People and Business Leadership preferred