End User Services Engineer

xanzan.app

Prague, Czechia
On-site
Level 1 and 2 incident management
On-site support services
Av equipment troubleshooting
Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET

Job Summary

  • Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET.
  • Provide on-site support to the WPP agencies and remote support, as needed, to WPP agencies across the wider region.
  • Onboarding and offboarding of new and departing employees, including user account administration and asset management.

Matching Summary

Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET.

Skills & Requirements

Must-have

  • Level 1 and 2 incident management
  • On-site support services
  • AV equipment troubleshooting
  • User account administration
  • IT asset procurement and lifecycle management

Nice-to-have

  • Customer-centred culture
  • Empower end users
  • Continuous learning
  • Global standards promotion

Key Requirements

  • 3 – 5 years in an IT help desk / desk side
  • On-site role
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter