Specialist, Servicenow Platform Operations - Integrations Support

MSD & Co., Inc., Rahway, New Jersey, USA

Hyderabad, India
Hybrid
Servicenow development and operational support
Tier 1 and tier 2 operational support
Servicenow production deployed applications
Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches

Job Summary

  • Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.
  • Provide tier 2 and tier 3 operational support for ServiceNow applications, including coordination of problem investigations and vendor support.
  • Collaborate with cross-functional teams to support release management, environment management, and testing of ServiceNow configurations.

Matching Summary

Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.

Skills & Requirements

Must-have

  • ServiceNow development and operational support
  • tier 1 and tier 2 operational support
  • ServiceNow production deployed applications
  • ServiceNow configurations and developments
  • SDLC and technical documentation

Nice-to-have

  • digital technology and data-backed approaches
  • passion for using data analytics
  • collaboration and best practices
  • Agile development methodologies

Key Requirements

  • 3+ years ServiceNow support experience
  • ServiceNow Certified System Admin (CSA)
  • In-depth knowledge of ITIL processes
  • Bachelor's degree in Computer Science or IT

Work Rights

Not specified

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