Care Services Officer (Centre-Based, Sengkang)

ST LUKE'S ELDERCARE LTD.

Sengkang, Singapore
Diploma or degree in relevant discipline
2-3 years customer service experience
Front desk administrative role experience
This role serves as the main point of contact for elders and their families to ensure a smooth care journey

Job Summary

  • This role serves as the main point of contact for elders and their families to ensure a smooth care journey.
  • The officer manages client onboarding, service transitions, and handles all billing and payment tracking.
  • The position requires coordinating volunteers and external partners while ensuring alignment with centre protocols.

Matching Summary

This role serves as the main point of contact for elders and their families to ensure a smooth care journey.

Skills & Requirements

Must-have

  • Diploma or Degree in relevant discipline
  • 2-3 years customer service experience
  • Front desk administrative role experience

Nice-to-have

  • Experience in healthcare or eldercare settings
  • Familiarity with government subvention schemes
  • Strong interpersonal and communication skills

Key Requirements

  • Minimum 2-3 years experience in customer service or admin roles
  • Proficiency in Microsoft Office and client record systems
  • Detail-oriented with proactive problem-solving mindset

Work Rights

Not specified

Tailored Resume

Cover Letter