Contact Center Referral Specialist I

Doctor Relocation LLC

Las Vegas, Nevada, US
Base: $18.93 - $27.45; bonus/equity: not specified...
Medical terminology
Computer literacy
Electronic medical records (emr)
The Referral Specialist is the first connection between Intermountain and patients, focusing on establishing collaborative relationships to deliver the highest level of customer/patient satisfaction

Job Summary

  • The Referral Specialist is the first connection between Intermountain and patients, focusing on establishing collaborative relationships to deliver the highest level of customer/patient satisfaction.
  • Responsibilities include fostering relationships with patients, ensuring compliance with insurance requirements, submitting and tracking referrals, and providing efficient patient flow and service excellence.
  • We provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

The Referral Specialist is the first connection between Intermountain and patients, focusing on establishing collaborative relationships to deliver the highest level of customer/patient satisfaction.

Salary

Base: $18.93 - $27.45; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Medical Terminology
  • Computer Literacy
  • Electronic Medical Records (EMR)
  • Data Entry
  • Analytical Thinking
  • Problem Solving

Nice-to-have

  • Customer Service Excellence
  • Interpersonal skills
  • Detail Oriented
  • Critical Thinking
  • Communication (Written/Oral)

Key Requirements

  • Demonstrated experience using multiple business software applications and insurance web portals simultaneously
  • Prior experience in healthcare
  • Associate or higher level degree
  • One year of experience with referral services, referral processing, authorization/referral claims administration or a directly related field

Work Rights

Not specified

Tailored Resume

Cover Letter