It-support Specialist (m/w/d) 1st & 2nd Level Support

Aareon

Multiple Locations
Fully remote
Windows and linux server administration
Tcp/ip networking knowledge
Mssql database administration
Aareon is seeking an IT Support Specialist for 1st and 2nd level support, primarily in a fully remote capacity. The role involves assisting clients, managing software installations, and troubleshooting technical issues, requiring strong IT skills and customer service abilities

Job Summary

  • Aareon is the leading provider of SaaS solutions for the European property industry, focusing on digitizing and connecting the sector.
  • The role involves supporting customers through 1st and 2nd level remote and telephone support while managing cloud software environments.
  • Candidates must possess strong analytical skills, a structured working style, and excellent communication abilities to collaborate effectively within an international team.

Matching Summary

Match Score: 85

Aareon is seeking an IT Support Specialist for 1st and 2nd level support, primarily in a fully remote capacity. The role involves assisting clients, managing software installations, and troubleshooting technical issues, requiring strong IT skills and customer service abilities.

Skills & Requirements

Must-have

  • Windows and Linux Server administration
  • TCP/IP networking knowledge
  • MSSQL database administration
  • Microsoft Office 365 proficiency
  • Analytical thinking and structured work

Nice-to-have

  • Basic AI prompt engineering skills
  • Experience with Hyper-V or VMWare
  • VirtualBox virtualization knowledge
  • Strong communication and teamwork
  • Fluency in German and English

Key Requirements

  • Completed IT training (e.g., System Integration)
  • Very good German language skills
  • Good English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter