Manage entire revision workflow from feedback to resolution
Analyze client feedback to identify objective vs stylistic edits
Coordinate project phases with internal and external vendors
The position is responsible for managing client feedback and coordinating the revisions workflow of all language projects
Job Summary
The position is responsible for managing client feedback and coordinating the revisions workflow of all language projects.
This role focuses on analyzing post-delivery feedback, redelivering files according to client expectations, and tracking revision data to support quality improvement initiatives.
TransPerfect values its people as its greatest asset and strives to be an inclusive workplace where diverse talent can do their best work.
Matching Summary
The position is responsible for managing client feedback and coordinating the revisions workflow of all language projects.
Skills & Requirements
Must-have
Manage entire revision workflow from feedback to resolution
Analyze client feedback to identify objective vs stylistic edits
Coordinate project phases with internal and external vendors
Track and document revision cases for quality metrics
Communicate professionally with sales staff and linguists
Monitor project status and manage project finances
Nice-to-have
Excellent written and verbal English communication skills
Detail orientation in a fast-paced environment
Ability to work independently under pressure
Highly-developed computer skills including MS Office
Experience in translation and localization project management
Key Requirements
University Degree preferably in linguistic or translation studies
Excellent problem solving and analytical skills
Experience in translation and localization project management preferred