FanDuel is seeking a VIP Account Manager to manage a portfolio of high-net-worth customers and build strong relationships to increase loyalty
Job Summary
FanDuel is seeking a VIP Account Manager to manage a portfolio of high-net-worth customers and build strong relationships to increase loyalty.
The role requires ensuring Compliance and Responsible Gaming ideals are at the heart of all interactions while delivering tailored rewards and hospitality experiences.
Employees receive competitive compensation ranging from $74,000 to $101,200, along with medical, vision, dental insurance, and a 401(k) matching program.
Matching Summary
FanDuel is seeking a VIP Account Manager to manage a portfolio of high-net-worth customers and build strong relationships to increase loyalty.
Salary
Base: $74,000.00 - $101,200.00 USD; Bonus/Equity: Eligible for cash bonuses and stock program participation; Benefits: Medical, vision, dental, life, disability, 401(k) match, PTO, and holidays
Skills & Requirements
Must-have
2 years high end customer service experience
Knowledge of online gaming industry essential
Excellent verbal and written communication skills
Confident people focused personality
Willing to work non-traditional business hours
Nice-to-have
Business to Customer Sales experience preferred
Understanding of Marketing processes preferred
Experience mentoring VIP Hosts
Passion for providing top level service
Strives to meet targets and deadlines
Key Requirements
Minimum 2 years of experience in high end customer service field
Knowledge of online gaming industry essential
Excellent analytical skills and experience with Excel