Senior Product Support Engineer

Jll Com Sg

Bengaluru, KA, India
Peoplesoft financial management 9.2 support
Production support methodologies
System monitoring
Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes

Job Summary

  • Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
  • The successful candidate will maintain exceptional system reliability while serving as the primary technical liaison between IT and finance teams, delivering flawless support during month-end closes and collaborating on strategic enhancement initiatives.
  • JLL empowers you to shape a brighter way, combining world-class services, advisory, and technology for clients, and is committed to hiring the best, most talented people and empowering them to thrive and grow meaningful careers.

Matching Summary

Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.

Skills & Requirements

Must-have

  • PeopleSoft Financial Management 9.2 support
  • production support methodologies
  • system monitoring
  • incident management
  • SQL and PSQuery skills
  • financial close processes support

Nice-to-have

  • process automation tools
  • emerging technologies
  • predictive analytics
  • proactive monitoring solutions
  • mentoring technical teams
  • cross-functional initiatives

Key Requirements

  • 3-5 years PeopleSoft Financial Management 9.2 experience
  • Bachelor's degree in relevant field
  • PeopleSoft FSCM 9.2 functional knowledge
  • Experience with system monitoring
  • Experience with incident management
  • SQL skills
  • PSQuery experience
  • Understanding of financial close processes
  • Excellent communication skills
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

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