Support Specialist

CRP Informationssysteme GmbH

Handle support calls or tickets
Install and update product line applications
Investigate technical problems professionally
The role involves handling customer support calls and managing technical support tickets

Job Summary

  • The role involves handling customer support calls and managing technical support tickets.
  • Responsibilities include installing and updating various applications, operating systems, and databases.
  • Candidates must demonstrate sound professional judgment when investigating and resolving technical issues.

Matching Summary

The role involves handling customer support calls and managing technical support tickets.

Skills & Requirements

Must-have

  • Handle support calls or tickets
  • Install and update product line applications
  • Investigate technical problems professionally

Nice-to-have

  • Exceptional written communication skills
  • Ability to multi-task effectively
  • Work well autonomously

Key Requirements

  • 1+ year of customer service experience in a technical environment
  • Proven problem-solving abilities
  • Experience in technical documentation

Work Rights

Not specified

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