Lead Support Engineer

London Stock Exchange Group (LSEG)

Bengaluru, India
8-13 years leading technical support teams
Snowflake and aws based application support
Strong sql and python programming skills
The role involves determining project requirements, developing work schedules, and leading groups of engineers to coordinate larger developments

Job Summary

  • The role involves determining project requirements, developing work schedules, and leading groups of engineers to coordinate larger developments.
  • Candidates must be prepared to participate in an on-call rotation to support critical production systems outside regular business hours.
  • LSEG offers a range of tailored benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

Matching Summary

The role involves determining project requirements, developing work schedules, and leading groups of engineers to coordinate larger developments.

Skills & Requirements

Must-have

  • 8-13 years leading technical support teams
  • Snowflake and AWS based Application Support
  • Strong SQL and Python programming skills
  • Infrastructure as Code using CloudFormation and Terraform
  • Experience with JIRA and Gitlab version control
  • Formal agile software development lifecycle experience

Nice-to-have

  • Java/J2EE development or support experience
  • Scripting for automated build/deploy processes
  • Intellectually curious problem solver mindset
  • Creative approach to complicated scenarios

Key Requirements

  • 8-13 years of experience leading technical support teams
  • Relevant degree desirable but experience is meaningful

Work Rights

Not specified

Tailored Resume

Cover Letter