Swift Client Services Lead (m/w/d)

Broadridge Financial Solutions Inc

Frankfurt, Germany
**
Swift service bureau operations
Swift interfaces (alliance access, gateway, web platform)
Client services and technical support leadership
** Broadridge Financial Solutions Inc is seeking a SWIFT Client Services Lead in Frankfurt, Germany, responsible for overseeing the operation of their global SWIFT Service Bureau and leading a client services team. The ideal candidate should possess strong leadership skills, extensive experience with SWIFT infrastructure, and a solid understanding of the financial services sector. **

Job Summary

  • The role is responsible for the stable, secure, and efficient operation of Broadridge's global SWIFT Service Bureau.
  • You will lead, coach, and develop the Client Services and technical support team, fostering an efficient and service-oriented work culture.
  • This position combines leadership, customer-oriented action, and strong technical expertise to ensure operational excellence and strategic development of SWIFT services.

Matching Summary

Match Score: 75

** Broadridge Financial Solutions Inc is seeking a SWIFT Client Services Lead in Frankfurt, Germany, responsible for overseeing the operation of their global SWIFT Service Bureau and leading a client services team. The ideal candidate should possess strong leadership skills, extensive experience with SWIFT infrastructure, and a solid understanding of the financial services sector. **

Skills & Requirements

Must-have

  • SWIFT Service Bureau operations
  • SWIFT Interfaces (Alliance Access, Gateway, Web Platform)
  • Client Services and technical support leadership
  • 2nd Level Customer Support
  • Incident Management Process

Nice-to-have

  • Strategic development of SWIFT services
  • Process improvement and automation
  • Collaboration with global clients and partners
  • International, multicultural environment

Key Requirements

  • Several years of professional experience in the SWIFT environment
  • Strong leadership skills and team coordination experience
  • Good knowledge of national and international payment and securities business
  • Very good German and English skills
  • Work and residence permit for Germany

Work Rights

Work and residence permit for Germany

Tailored Resume

Cover Letter