The Human Resources Service Center Intern will partner cross-functionally with multiple Total Rewards / HR Departments to create Workday Help Articles for use by Employees across the Children’s system
Job Summary
The Human Resources Service Center Intern will partner cross-functionally with multiple Total Rewards / HR Departments to create Workday Help Articles for use by Employees across the Children’s system.
This documentation will be used to assist all HRSC agents in support of assisting employees via phone and Workday Case Management.
The Children's Summer Intern program allows interns the opportunity to gain hands-on experience related to their field of study by working on meaningful projects alongside Children’s professionals.
Matching Summary
The Human Resources Service Center Intern will partner cross-functionally with multiple Total Rewards / HR Departments to create Workday Help Articles for use by Employees across the Children’s system.
Skills & Requirements
Must-have
Workday Help Articles creation
Standard Operating Procedures documentation
HR Service Center process documentation
Gathering information from experts
Inbound call handling
Workday Case Management
Nice-to-have
People first, Children always culture
Hands-on experience
Career path exploration
Mature and professional representation
Comfortable interacting with all levels
Key Requirements
College student with at least two years in a health sciences related program
College or graduate student working towards a Bachelor or Master’s degree in Journalism, Communications, Business, Marketing, Healthcare Administration or other related field