Customer Banking Specialist - Fremantle (20 Hours/week)

Unloan

Fremantle, Western Australia, Australia
**
Customer interaction and relationship building
Financial health checks
Process loan and credit card applications
** Unloan is seeking a part-time Customer Banking Specialist for its Fremantle branch, requiring availability Monday to Friday from 10 am to 2 pm. The role focuses on delivering exceptional customer service, assisting with banking transactions, and promoting digital banking solutions while ensuring customer satisfaction. **

Job Summary

  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Build a personal connection with customers through meaningful conversations and assist them with in-branch technology and digital banking options.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes, and perform interviews and process applications for personal loans, credit cards and associated products.

Matching Summary

Match Score: 75

** Unloan is seeking a part-time Customer Banking Specialist for its Fremantle branch, requiring availability Monday to Friday from 10 am to 2 pm. The role focuses on delivering exceptional customer service, assisting with banking transactions, and promoting digital banking solutions while ensuring customer satisfaction. **

Skills & Requirements

Must-have

  • Customer interaction and relationship building
  • Financial Health Checks
  • Process loan and credit card applications
  • Adhere to bank processes and procedures
  • Capture and act on customer feedback

Nice-to-have

  • Passion for service excellence
  • Ability to work independently and collaboratively
  • Community engagement and fundraising

Key Requirements

  • Availability for roster Monday – Friday 10am – 2pm
  • Ability to ask the right questions and find the right solutions
  • Comfortable working independently

Work Rights

Not specified

Tailored Resume

Cover Letter