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Unloan is seeking a part-time Customer Banking Specialist for its Fremantle branch, requiring availability Monday to Friday from 10 am to 2 pm. The role focuses on delivering exceptional customer service, assisting with banking transactions, and promoting digital banking solutions while ensuring customer satisfaction.
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Job Summary
Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Build a personal connection with customers through meaningful conversations and assist them with in-branch technology and digital banking options.
Complete Financial Health Checks to assess customers’ financial needs and identify any changes, and perform interviews and process applications for personal loans, credit cards and associated products.
Matching Summary
Match Score: 75
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Unloan is seeking a part-time Customer Banking Specialist for its Fremantle branch, requiring availability Monday to Friday from 10 am to 2 pm. The role focuses on delivering exceptional customer service, assisting with banking transactions, and promoting digital banking solutions while ensuring customer satisfaction.
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Skills & Requirements
Must-have
Customer interaction and relationship building
Financial Health Checks
Process loan and credit card applications
Adhere to bank processes and procedures
Capture and act on customer feedback
Nice-to-have
Passion for service excellence
Ability to work independently and collaboratively
Community engagement and fundraising
Key Requirements
Availability for roster Monday – Friday 10am – 2pm
Ability to ask the right questions and find the right solutions