Complaints Regulatory Reporting Lead

AIG Australia

Base: $140,000 to $155,000; bonus: eligible per in...
7+ years reporting experience in insurance
Design complaint metric frameworks
Regulatory compliance reporting across jurisdictions
This role owns the design and delivery of complaint metric reporting globally, translating data into actionable intelligence for management

Job Summary

  • This role owns the design and delivery of complaint metric reporting globally, translating data into actionable intelligence for management.
  • The position requires maintaining internal compliance scorecards and preparing ad-hoc data extracts for various regulatory submissions.
  • AIG offers a comprehensive Total Rewards Program including health, wellbeing, financial security benefits, and professional development opportunities.

Matching Summary

This role owns the design and delivery of complaint metric reporting globally, translating data into actionable intelligence for management.

Salary

Base: $140,000 to $155,000; Bonus: Eligible per incentive plan; Benefits: Comprehensive Total Rewards Program included

Skills & Requirements

Must-have

  • 7+ years reporting experience in insurance
  • Design complaint metric frameworks
  • Regulatory compliance reporting across jurisdictions
  • Data quality governance and field standards
  • Advanced Excel SQL PowerBI Cognos proficiency

Nice-to-have

  • Strong analytical skills for executive narratives
  • Experience with automation and dashboard tools
  • Ability to harmonize global reporting methodologies
  • Collaboration with senior leadership teams

Key Requirements

  • Bachelor's degree in Business or Data Analytics
  • 7+ years of reporting experience in operations or compliance
  • Strong understanding of complaints regulatory frameworks

Work Rights

Not specified

Tailored Resume

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