Relief Manager- Constitution Gardens

Guest Services

Washington, DC, United States
On-site
Exceptional customer service
Directing management team
Staff performance
The Relief Manager at Guest Services is responsible for overseeing operations in the absence of the General Manager, ensuring exceptional customer service and team performance. The role requires strong leadership, problem-solving skills, and compliance with safety regulations

Job Summary

  • The Relief Manager takes the lead of the operation in absence of the General Manager to cultivate a team environment that provides exceptional customer service.
  • Responsible for all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
  • Maintain accounting records, daily reporting requirement, and cash control, while promoting good employee morale.

Matching Summary

Match Score: 85

The Relief Manager at Guest Services is responsible for overseeing operations in the absence of the General Manager, ensuring exceptional customer service and team performance. The role requires strong leadership, problem-solving skills, and compliance with safety regulations.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Directing management team
  • Staff performance
  • Facility safety compliance
  • Accounting and cash control
  • Employee morale
  • Problem-solving customer issues

Nice-to-have

  • Cultivate team environment
  • Leverage individual strengths
  • Maximize customer experience

Key Requirements

  • High School Diploma/G.E.D. required
  • Associate’s degree preferred
  • MS Word, Excel, and Outlook proficiency
  • Ability to stand for entire workday
  • Lifting up to 50 lbs. occasionally

Work Rights

Not specified

Tailored Resume

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