Spa Receptionist

Fairmont Cheshire, The Mere

Knutsford, United Kingdom
Competitive salary; benefits: pension, 28 days hol...
On-site
1-2 years experience in spa or hotel front-of-house
Proficiency with jonas booking system
Luxury 5-star service standards knowledge
Fairmont Cheshire, The Mere is seeking a Spa Receptionist to provide exceptional service and support in their luxury spa environment. The ideal candidate should possess strong customer service skills, experience in a front-of-house role, and a polished, professional demeanor

Job Summary

  • The Spa Receptionist plays a key role in delivering a warm, seamless, and luxurious welcome to all guests at Fairmont Cheshire.
  • Employees receive exclusive discounts on the resort, spa, golf, and food and beverage, along with 28 days of holiday including public holidays.
  • The team culture is unique, offering opportunities for training, development, and working alongside extraordinary people in a 5-star environment.

Matching Summary

Match Score: 85

Fairmont Cheshire, The Mere is seeking a Spa Receptionist to provide exceptional service and support in their luxury spa environment. The ideal candidate should possess strong customer service skills, experience in a front-of-house role, and a polished, professional demeanor.

Salary

Competitive salary; Benefits: Pension, 28 days holiday, staff discounts; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • 1-2 years experience in spa or hotel front-of-house
  • Proficiency with Jonas booking system
  • Luxury 5-star service standards knowledge
  • Professional telephone manner and communication skills
  • Cash handling and float procedure compliance

Nice-to-have

  • Experience with spa or booking software
  • Warm welcoming and service-driven approach
  • Ability to remain calm during guest concerns
  • Strong organizational and multitasking abilities
  • Willingness for continuous development training

Key Requirements

  • 1-2 years experience in spa, hotel, or luxury front-of-house role
  • Basic IT proficiency including Microsoft Office
  • Adherence to Health & Safety regulations

Work Rights

Not specified

Tailored Resume

Cover Letter