​hr Shared Services Assistant (hr Contact Centre)

Macquarie University

North Ryde, NSW, Australia
Base: $81,323 - $87,648 py; bonus/equity: not spec...
Strong customer service focus
High attention to detail
Knowledge of modern awards
This role focuses on delivering HR support services, resolving enquiries, and managing escalations across the Macquarie University Group

Job Summary

  • This role focuses on delivering HR support services, resolving enquiries, and managing escalations across the Macquarie University Group.
  • The position offers a salary package of $81,323 - $87,648 per annum plus 17% superannuation and annual leave loading.
  • Candidates must demonstrate exceptional attention to detail and strong interpersonal skills to support a diverse range of staff.

Matching Summary

This role focuses on delivering HR support services, resolving enquiries, and managing escalations across the Macquarie University Group.

Salary

Base: $81,323 - $87,648 per annum; Bonus/Equity: Not specified; Benefits: 17% superannuation and annual leave loading

Skills & Requirements

Must-have

  • Strong customer service focus
  • High attention to detail
  • Knowledge of Modern Awards
  • Experience in high-volume service environment
  • Excellent written and verbal communication

Nice-to-have

  • Experience with Workday system
  • Experience with Ascender system
  • Ability to learn new systems efficiently
  • Understanding of HR policies and procedures

Key Requirements

  • Undergraduate qualifications in business or human resources
  • Knowledge of employment legislation and Enterprise Agreements
  • Criminal record check clearance required

Work Rights

Not specified

Tailored Resume

Cover Letter