It Support Analyst Category Information Technology Location Arlington, Va

CipherStaff

Arlington, Va, US
Base: $60,000 - $80,000; bonus/equity: not specifi...
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Software support experience
Project management experience
Business analysis experience
** CipherStaff is seeking an IT Support Analyst to join their growing technology team in Arlington, VA. The role involves project management, business analysis, and system administration, with an emphasis on configuring software to meet customer needs. **

Job Summary

  • This role is a blend of project management, business analysis, and system administration, resulting in a functioning production system ready for launch.
  • On any given day, you may find yourself configuring and testing our software application to meet customer requirements, organizing and tracking work, and communicating with customers.
  • Benefits include 3 weeks PTO, Health Insurance, FSA, 401k matching, bonus, insurance and more.

Matching Summary

Match Score: 75

** CipherStaff is seeking an IT Support Analyst to join their growing technology team in Arlington, VA. The role involves project management, business analysis, and system administration, with an emphasis on configuring software to meet customer needs. **

Salary

Base: $60,000 - $80,000; Bonus/Equity: Not specified; Benefits: full benefits

Skills & Requirements

Must-have

  • software support experience
  • project management experience
  • business analysis experience
  • system administration experience
  • configure software application
  • customer requirements documentation
  • resolve escalated issues

Nice-to-have

  • making the complex simple
  • delighting customers
  • representing a team
  • suggesting new product features
  • contributing to training content

Key Requirements

  • Hybrid role with office expectations 3-4 days a week
  • Not accepting remote only applications

Work Rights

Not specified

Tailored Resume

Cover Letter