Technical Support Engineer - Performance And Availability

Hyundaiofwesleychapel

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Fully remote
Performance and availability support
Structured troubleshooting and diagnostics
Monitoring platform health and performance
Workday is seeking a Performance and Availability Support Engineer to help ensure the reliability, scalability, and responsiveness of our platform architecture

Job Summary

  • Workday is seeking a Performance and Availability Support Engineer to help ensure the reliability, scalability, and responsiveness of our platform architecture.
  • You will diagnose and troubleshoot highly technical software issues, collaborate cross-functionally, and drive preventative improvements to maintain operational excellence.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm, emphasizing fun, collaboration, and continuous growth.

Matching Summary

Workday is seeking a Performance and Availability Support Engineer to help ensure the reliability, scalability, and responsiveness of our platform architecture.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Eligible for bonus and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • performance and availability support
  • structured troubleshooting and diagnostics
  • monitoring platform health and performance
  • incident management and escalation
  • collaboration with engineering teams
  • use of ticketing systems

Nice-to-have

  • passion and customer focus
  • fun and collaborative culture
  • automation with scripting languages
  • continuous improvement mindset
  • flexible work environment

Key Requirements

  • At least 2 years customer support engineering experience
  • Bachelor’s degree or equivalent practical experience
  • Experience supporting enterprise SaaS or on-premise platforms
  • Knowledge of operating systems and networking fundamentals
  • Familiarity with ticketing systems like Jira or ServiceNow

Work Rights

Not specified

Tailored Resume

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