Ambulatory - Application Advisor

Nordic PR Partners

Not specified
3+ years ehr module experience
Epic certification required
Expert troubleshooting skills
The Ambulatory - Application Advisor role at Nordic PR Partners focuses on providing expert EHR design, troubleshooting, and management for clients, while mentoring team members. The ideal candidate should possess technical skills, excellent communication abilities, and a strong customer service background

Job Summary

  • The role involves providing expert EHR design, build, testing, and advanced troubleshooting services for Nordic clients.
  • Candidates must demonstrate the ability to guide internal and customer teams to resolutions while managing multiple complex projects with minimal oversight.
  • The position requires mentoring other Managed Services team members and participating in on-call rotations including nights and weekends.

Matching Summary

Match Score: 85

The Ambulatory - Application Advisor role at Nordic PR Partners focuses on providing expert EHR design, troubleshooting, and management for clients, while mentoring team members. The ideal candidate should possess technical skills, excellent communication abilities, and a strong customer service background.

Skills & Requirements

Must-have

  • 3+ years EHR module experience
  • Epic certification required
  • Expert troubleshooting skills
  • Ticketing system proficiency
  • Change management processes

Nice-to-have

  • ITIL process knowledge
  • Project management experience
  • Mentoring team members
  • C-suite communication skills
  • On-call rotation availability

Key Requirements

  • Post-secondary education or equivalent experience
  • Certification in one or more EHR application modules
  • 3+ years implementing, training, or supporting EHR modules

Work Rights

Not specified

Tailored Resume

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