Principal Operations Coordinator - Wire Authentication (onsite)

Capital One

Richmond, VA, US
Richmond, va: $56,800 - $64,800; ronkonkoma, ny: $...
3d onsite
Wire initiation
Customer service experience
Payment operations
Capital One is seeking a Principal Operations Coordinator for Wire Authentication, a role that focuses on providing an exceptional payments experience for customers. The position requires onsite attendance three days a week and emphasizes customer service, banking experience, and regulatory compliance

Job Summary

  • As a Principal Coordinator in Enterprise Payment Operations, you will execute activities in a fast-paced, multi-function, multi-team operation tasked with delivering an exceptional end-to-end payments experience for our customers.
  • Wire Authentication Services (WAS) is responsible for wire initiation on behalf of our customers and internal lines of business.
  • The role requires onsite attendance 3 days a week, with flexibility for remote work on other days, and offers a competitive salary range based on location.

Matching Summary

Match Score: 75

Capital One is seeking a Principal Operations Coordinator for Wire Authentication, a role that focuses on providing an exceptional payments experience for customers. The position requires onsite attendance three days a week and emphasizes customer service, banking experience, and regulatory compliance.

Salary

Richmond, VA: $56,800 - $64,800; Ronkonkoma, NY: $68,200 - $77,800; Benefits: comprehensive, competitive, and inclusive

Skills & Requirements

Must-have

  • Wire initiation
  • Customer service experience
  • Payment operations
  • Regulatory requirements
  • Independent judgment

Nice-to-have

  • Process improvement identification
  • Project contribution
  • Positive customer experience

Key Requirements

  • High School Diploma, GED, or equivalent certification
  • At least 2 years of banking or financial industry experience
  • At least 3 years of customer service or contact center experience
  • At least 1 year of Microsoft Office or Google Suite experience

Work Rights

Not specified

Tailored Resume

Cover Letter