Customer Collaboration Manager

Mondelēz International

Birmingham, United Kingdom
3d onsite
Experience in cs&l function
Cross-functional stakeholder management
Sap and information systems knowledge
You will manage the customer collaboration agenda to improve value, service, and supply chain efficiency

Job Summary

  • You will manage the customer collaboration agenda to improve value, service, and supply chain efficiency.
  • The role requires driving cross-functional communication among sales, logistics, demand planning, and product supply stakeholders.
  • Hybrid working is available with 2/3 days required in the office at Bournville, Birmingham.

Matching Summary

You will manage the customer collaboration agenda to improve value, service, and supply chain efficiency.

Skills & Requirements

Must-have

  • Experience in CS&L function
  • Cross-functional stakeholder management
  • SAP and information systems knowledge
  • Team leadership and development skills
  • Data analysis for KPI delivery

Nice-to-have

  • Strong interpersonal communication skills
  • Commercial acumen and negotiation ability
  • Process design expertise
  • Joint value creation initiative experience

Key Requirements

  • Experience in Customer Service & Logistics (CS&L)
  • Proven team leading and developing capability
  • Knowledge of SAP and standard operating procedures

Work Rights

Not specified

Tailored Resume

Cover Letter