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Veterinary Emergency Group (VEG) is seeking a Customer Experience Coordinator in Larkspur, CA, dedicated to enhancing the customer experience in a veterinary emergency setting. The ideal candidate should have strong customer service skills, emotional intelligence, and the ability to thrive in a fast-paced environment.
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Job Summary
As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG.
VEG is a 2025 and 2026 certified Great Place to Work®.
Competitive compensation: pay range is $18-$24 and based on experience, including base and 401K match.
Matching Summary
Match Score: 75
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Veterinary Emergency Group (VEG) is seeking a Customer Experience Coordinator in Larkspur, CA, dedicated to enhancing the customer experience in a veterinary emergency setting. The ideal candidate should have strong customer service skills, emotional intelligence, and the ability to thrive in a fast-paced environment.
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Salary
$18-$24 per hour
Skills & Requirements
Must-have
Greet customers with warmth and urgency
Oversee customer communications
Deliver personalized, memorable experiences
Resolve concerns quickly
Process payments accurately
Work in a fast-paced environment
Nice-to-have
People-centric approach
Sense of humility
Strong sense of ownership
Curious by nature
Key Requirements
2+ years of customer service experience
Advanced computer and practice management software knowledge