Service Advisor

Lithia Ford of Roseburg

Roseburg, OR, United States
Commission pyy plan with base + incentives; not sp...
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Initiate automotive services and repairs
Ascertain vehicle performance problems
Develop estimates
** Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their expanding team within the largest auto retail company in the U.S. The role involves facilitating automotive services and repairs, ensuring excellent customer communication, and requires prior experience in a similar position. **

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 75

** Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their expanding team within the largest auto retail company in the U.S. The role involves facilitating automotive services and repairs, ensuring excellent customer communication, and requires prior experience in a similar position. **

Salary

Commission pay plan with base and incentives; Not specified; Not specified

Skills & Requirements

Must-have

  • initiate automotive services and repairs
  • ascertain vehicle performance problems
  • develop estimates
  • write repair orders
  • maintain customer records
  • serve as communicator and liaison

Nice-to-have

  • team player
  • exemplary customer service
  • basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience, preferred
  • Valid drivers license with acceptable driving record
  • Prior experience as an automotive technician a plus
  • High School graduate or equivalent
  • 18 years or older required

Work Rights

Not specified

Tailored Resume

Cover Letter