Base: $20.00-$21.50ph; bonus/equity: not specified...
Remote
Handle high volume inbound/outbound calls
Review lab results and communicate recommendations
Respond to patient clinical inquiries
Summit CityMD is seeking a Patient Care Coordinator (PCC) for a remote position to enhance patient experiences through follow-up support. The role involves managing patient inquiries, handling call volumes, and ensuring accurate documentation to assist in seamless healthcare delivery
Job Summary
PCCs provide seamless patient experience through timely follow-up and support after urgent care visits.
This role offers an excellent opportunity for individuals interested in or pursuing a career in the healthcare field.
The company is committed to simplifying healthcare and bringing a more connected kind of care.
Matching Summary
Match Score: 85
Summit CityMD is seeking a Patient Care Coordinator (PCC) for a remote position to enhance patient experiences through follow-up support. The role involves managing patient inquiries, handling call volumes, and ensuring accurate documentation to assist in seamless healthcare delivery.
Salary
Base: $20.00-$21.50/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401k
Skills & Requirements
Must-have
Handle high volume inbound/outbound calls
Review lab results and communicate recommendations
Respond to patient clinical inquiries
Document patient interactions accurately
Multitask across multiple systems
Adhere to HIPAA guidelines
Nice-to-have
Strong passion for customer service
Courteous, empathetic, and professional demeanor
Receptive to feedback and continuous improvement
Bilingual or multilingual skills
Key Requirements
High school diploma or GED required
Prior call center or clinical laboratory experience preferred