Patient Service Representative Per Diem

Advocate Health

Elgin, Illinois, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Accurate demographic and insurance capture
Patient satisfaction optimization
Hipaa compliance
The Patient Service Representative plays a crucial role in connecting a variety of departments for the overall success of the patient’s experience and the organization’s financial success

Job Summary

  • The Patient Service Representative plays a crucial role in connecting a variety of departments for the overall success of the patient’s experience and the organization’s financial success.
  • Major responsibilities include creating the initial electronic health record, registering patients, discussing and collecting co-pays, and maintaining patient confidentiality.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

The Patient Service Representative plays a crucial role in connecting a variety of departments for the overall success of the patient’s experience and the organization’s financial success.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • Accurate demographic and insurance capture
  • Patient satisfaction optimization
  • HIPAA compliance
  • Customer service excellence
  • Electronic health record management
  • Payment collection
  • High stress environment multitasking

Nice-to-have

  • Service recovery skills
  • Independent thinking and problem-solving
  • Resource to other staff
  • Welcoming and professional environment

Key Requirements

  • High School Graduate
  • No experience required
  • No specific licensure, registration, or certification required
  • Must be able to handle large workloads with many interruptions
  • Demonstrated technical proficiency with EMR and insurance tools

Work Rights

Not specified

Tailored Resume

Cover Letter