The Customer Success Manager leverages deep business and industry knowledge to partner with customers to help them accelerate business value and ROI from their investment with Salesforce
Job Summary
The Customer Success Manager leverages deep business and industry knowledge to partner with customers to help them accelerate business value and ROI from their investment with Salesforce.
You will align at the C-level, building and maintaining strong relationships to help customers progress on their transformation journey towards becoming a Customer Company.
Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
Matching Summary
The Customer Success Manager leverages deep business and industry knowledge to partner with customers to help them accelerate business value and ROI from their investment with Salesforce.
Skills & Requirements
Must-have
15+ years financial industry experience
C-level relationship building skills
Salesforce platform expertise
Business transformation consulting
Risk mitigation planning
Nice-to-have
Trusted advisor mindset
AI and Agentforce knowledge
Influencing difficult conversations
Cross-cloud evangelism
Agentic era innovation passion
Key Requirements
15+ years total experience in financial industry
Experience as project manager at consulting firms or systems integrators
Ability to drive effective conversations at the C-level