Manager Account Management - Accredo (hybrid) Honolulu, Hi

The Cigna Group

Honolulu, HI, United States
Base: 108,100 - 180,100 usd / yearly; bonus/equity...
Superior customer service delivery
Manage customer relationships
Resolve customer complaints
The Account Management Manager is responsible for ensuring Accredo’s customers receive superior service and for the overall satisfaction and retention of assigned book of businesses

Job Summary

  • The Account Management Manager is responsible for ensuring Accredo’s customers receive superior service and for the overall satisfaction and retention of assigned book of businesses.
  • Manages a team of associates to promote a working team environment, ensure best practices are shared, develop employee skills, evaluate performance, and provide feedback.
  • At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health, including medical, vision, dental, and well-being programs.

Matching Summary

The Account Management Manager is responsible for ensuring Accredo’s customers receive superior service and for the overall satisfaction and retention of assigned book of businesses.

Salary

Base: 108,100 - 180,100 USD / yearly; Bonus/Equity: Eligible to participate in an annual bonus plan; Benefits: Comprehensive range of benefits including medical, vision, dental, well-being programs, 401(k), company paid life insurance, tuition reimbursement, 18 days PTO, paid holidays

Skills & Requirements

Must-have

  • Superior customer service delivery
  • Manage customer relationships
  • Resolve customer complaints
  • Review performance metrics
  • Maximize sales growth
  • Lead account management team

Nice-to-have

  • Proactive client satisfaction
  • Anticipate client needs
  • Build trust relationships
  • Effective selling skills

Key Requirements

  • Must already live in Honolulu, HI
  • Minimum 10Mbps download/5Mbps upload internet

Work Rights

Not specified

Tailored Resume

Cover Letter